Approach
For 8+ years I’ve worked where complexity, scale, and real consequences meet — government platforms used by millions and enterprise products with demanding workflows. My strength isn’t visual polish. It’s simplifying complexity, aligning stakeholders, and turning ambiguity into measurable outcomes.
I care most about the systems people are required to use and can’t opt out of — where good design quietly removes friction from someone’s day, and bad design quietly costs them.
How I operate
The path here
Over a decade I’ve gone from interface craft to owning design for systems millions of people rely on. The pattern has been fairly consistent: the harder and more public the problem, the more it pulls me in.
Now
Owning end-to-end design for national public platforms serving 500k+ citizens — securing leadership buy-in for UX strategy and building design systems and accessibility into civic infrastructure.
2024–25
Led the redesign of six core departmental applications to a mandated government identity standard (DBIM), working alongside NIC teams and developers.
2022–24
Rose from designer to lead, managing a team of 5–6 and driving B2B product UX with product, engineering, marketing, and data.
2017–22
Led research, hiring, and stakeholder alignment across web and mobile products in the wellness and self-development space.
2014–17
Built the craft foundation across 16+ web and mobile projects — including onboarding and booking flows with the Yatra team.
Each case study is one of these decisions under real constraints — what I reframed, what I traded off, and what actually changed.